How can we help?

Answers about plans, billing, your account, learning, and BeFluent Camp

Plans and pricing

Prices, the free trial, and ways to pay

How much does BeFluent cost?Is there a free trial?Can I use BeFluent for free?7 answers

Subscription and billing

Access after you pay and managing your plan

I paid, but I still see “no subscription.” What should I do?Can I pause my subscription?2 answers

Logging in, passwords, and deleting your account

Where do I log in?I forgot my password How do I delete my account?4 answers

Where to start, skipping lessons, and coaching

Where should I start?Can I skip lessons I already know?Do I have to finish Russian Step-by-Step before other courses?10 answers

iOS, Android, the web, and dark mode

Is there an app?Does the app work offline?Is there a dark mode?3 answers

Start dates, access, and how Camp works

What’s the difference between the platform and BeFluent Camp?When does the next Camp start?Can I start Camp right after I pay?6 answers

How to reach the BeFluent team

How do I contact you?1 answer

Still have a question?

The BeFluent team answers in the chat. You can also email [email protected]